3. Depending on the text message, government change efforts has lent strategies and you will details out-of every one of the next But a good. private enterprises. b. condition governments. c. regional governments. d. nonprofit teams.

cuatro. With regards to the text, the essential precepts from reengineering contradict the basic precepts out-of an excellent. both downsizing and proceeded upgrade. b. only carried on update. c. just downsizing. d. neither downsizing nor continuing improvement.

5. George W. Bush’s “President’s Administration Plan” was in the which type of change? a. Proceeded improve b. Downsizing c. Reengineering d. E-authorities

six. Transforming Government therefore the Taxpayer Bill out-of Rights was types of which type of reform? a beneficial. E-bodies b. Continuing upgrade c. Downsizing d. Reengineering

7. Overall high quality government try really from the which kind of reform? a good. Reengineering b. Continuous improve c. Downsizing d. E-regulators

8. Even when all governing bodies across the globe was reforming personal administration, the most significant and you can successful changes has occurred in a beneficial. new Us. b. development regions. c. developed places dmunist countries.

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The fresh National government put a deeply different technique for reforming bodies titled good

9. With respect to the text message, regulators change efforts across the globe a good. tend to merge and you can meets downsizing, reengineering, and you can carried on update procedure with little value because of their built-in contradictions. b. commonly merge and you can meets downsizing, reengineering, and you may continuing update process having high respect because of their built-in contradictions. c. utilize only an individual way of reform at a time. d. apply downsizing techniques merely shortly after trying to persisted improvement process.

10. The fundamental source off reengineering is actually an effective. full top quality administration. b. shrinking government. c. processes. d. social matchmaking.

eleven. The three remedies for management change you to definitely regulators officials are utilizing currently are common of your own adopting the But a. downsizing. b. reengineering. c. carried on improvement. d. overlap.

a dozen. The fundamental goal of downsizing would be to a good. compress bodies. b. shrink state, perhaps not national. c. shrink federal, perhaps not state government. d. make interpersonal matchmaking.

thirteen. Techniques, unit, business, leadership, and you can union are the tenets off an effective. reengineering. b. full high quality government. c. downsizing. d. e-regulators.

fourteen. And therefore course drove Gore’s Reinventing Authorities operate more than some other effort? a great. Reengineering b. Downsizing c. Continued improve d. E-bodies

15. And that path began during the condition top throughout the middle-1970s? good. E-government b. Carried on improve c. Reengineering d. Downsizing

16. “Revolutionizing bodies” is actually a term taken from a knowledgeable-promoting guide from the a beneficial. Osborne and you will Gaebler. b. c. Gore and you may Frederickson. d. Hammer and you will Champy.

17. And this scholar basic argued one to customers are not customers, however, citizens? a great. Gaebler b. Osborne c. Frederickson d. Hammer

18. Reengineering advocates _________ reform, directly in evaluate in order to continued upgrade, and this claims __________ reforms are best adjust organizations. a beneficial. downsizing; upsizing b. bottom-up; top-off c. top-down; bottom-upwards d. asideside-in; inside-aside

Kettl and you will Fesler

20. Getting over and this of your pursuing the federal tragedies shown the new inability from thus-entitled “vending machine government”? a great. Sep eleven b. Brand new BP oils spill c. Hurricane Katrina d. The favorable Anxiety

step 1. ______ is the method one establishes the fresh new possibilities, amount of problem, and you can quantity of obligations essential for a particular employment. good. Unionization b. Amount creep c. Status classification d. Buyout

dos. Centered on a beneficial 2010 Washington Blog post poll, Us americans got a somewhat _______ thoughts regarding authorities gurus of course, if they certainly were polled considering if they got had experience of regulators teams the new reaction is__________. a good. positive; a whole lot more bad. b. negative; far more confident. c. indifferent; significantly more confident. d. indifferent; a whole lot more indifferent.